what is the best way to achieve citizen input?
3 Ways of Capturing Citizen Input
We learned from our customers that there is not a one-size-fits-all solution to capture denizen feedback. You want to brand utilise of the mechanism that optimally serves the needs of your participatory blueprint. That's why we want to present you lot to the four dissimilar ways in which you tin can collect denizen input using the CitizenLab platform.
1. Idea wall
The starting time mean is the core of CitizenLabs: ideas. Citizens can easily add together their proposal by giving it a championship, description, paradigm, category, and – if relevant – location, attachment and/or neighbourhood. Other users accept the possibility to help enrich the proposals past commenting and can vote for or confronting the ideas. To facilitate the moderation for the city, there's a status direction system congenital in on CitizenLab at idea level.
In order to increase the quality of the output and make it fit with projects the city is currently working on, admins can create projects to which ideas tin be added. By making use of timeline, a project tin be divided into multiple phases with each their own beliefs. In the ane phase you might adopt requite your citizens an unlimited number of votes, whereas in others you might want to restrict the number of votes to make them pick their preferred proposal.
Use example: The city of Liège collected near to one.000 ideas from their citizens on how they envision the future of the metropolis… in just two months and a half time. A categorisation of the ideas into collaborative metropolis, energy transition, mobility, arts and culture, and some others volition help them process the ideas.
ii. Interactive maps
Our civic date platform is optimized for geographical segmentation. Both neighborhoods and project boundaries can exist mapped precisely. In example a projection has a particular geographical scope, the admins can draw the perimeter of the project and set that scope.
If you lot choose for the maps as an input mode for your project, citizens volition be able to drop a pin with their idea within the predefined area. They tin as well filter the ideas on the map per topic and hands navigate through the unlike pins of ideas.
Use case: The urban center of Hasselt used CitizenLab to make their citizens co-create the renovated Kapermolenpark, Hasselt'south biggest park in the city. In a few months time, over 150 ideas were collected on a dynamic map of the park.
3. Surveys
A third machinery that proves to be useful to capture citizens feedback are surveys. On the CitizenLab platform, a participation project exhibits a timeline with multiple phases. For every phase, the city authorities can specify the way in which the denizen can interact. Tin can citizens add proposals and ideas? Tin they vote on proposals? Is there an open give-and-take on proposals from others? How tin can they vote? Surveys are ane of the possible ways of to interact within a participation project.
There are a lot of good survey tools available, so we didn't desire to invent yet another one. Nosotros offer integrations with fantabulous existing survey tools, and seamlessly embed their surveys inside the platform.
Utilise instance: The municipality of Kortenberg runs a big survey on CitizenLab that aims at capturing the citizens' satisfaction about the town. Consequently, they will use this input to formulate a precise context in which citizens can add their proposals for the future of Kortenberg.
Source: https://www.citizenlab.co/blog/product-update/3-ways-capturing-citizen-input/
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